ASIC has been clear about its direction in payday lending. It’s focused on whether lenders are writing unsuitable loans, pushing borrowers into contracts with fewer protections, and using business models that sidestep the rules that apply to small amount credit contracts. The clearest public signal is ASIC’s Report 805, which reviewed SACC lending practices from December 2022 to August 2024 and was released on 13 March 2025.
This guide translates ASIC’s focus areas into plain-English risks and practical checks you can use before you apply.
ASIC is watching for harm, not hype. In practice, that means:
ASIC’s review observed a structural shift in the sector after reforms that commenced in December 2022 and June 2023.
ASIC observed:
ASIC’s snapshot also noted that the total value of small and medium amount credit contracts provided to consumers in the 2023–24 financial year was $1.3 billion.
Responsible lending is not optional. Before entering a credit contract, lenders must assess whether the loan is unsuitable because the consumer is likely to be unable to make repayments, or could only make them with substantial hardship, or the loan does not meet the consumer’s requirements and objectives.
ASIC’s concern is practical: if a lender’s process is designed to approve rather than assess, it’s more likely to produce loans that don’t fit the borrower’s situation.
One of ASIC’s clearest warnings is about lenders attempting to move vulnerable consumers into contracts with fewer protections.
ASIC observed behaviours that can create this outcome, including:
ASIC’s point is simple. If you apply for one type of credit for a specific need, then end up being nudged into a different product, the lender needs to be able to justify that it still matches your needs and is understandable for you.
ASIC has also flagged concerns around lenders’ Target Market Determinations (TMDs). The issue is whether lenders are defining the right target market and setting review triggers that detect when products are being distributed outside that market.
If a lender changes products after reforms, ASIC expects them to adjust their TMDs to reflect the new product design and the borrower cohort it’s aimed at.
ASIC is watching for models that appear designed to avoid SACC protections. The prohibition is broad and focuses on whether a scheme has an avoidance purpose.
ASIC highlights factors that can point to avoidance purpose, including whether:
You don’t need to be a lawyer to use this. If a product feels like a SACC but is structured to dodge SACC protections, that is exactly the kind of conduct ASIC has said it will be concerned about.
ASIC is watching what happens after a borrower is declined.
SACC lenders must not refer a consumer if the referral is likely to result in the consumer entering a credit contract or arrangement where the credit is not regulated by the National Credit Code.
ASIC observed that some lenders refer declined applications to external platforms that match loan applications with credit licensees. ASIC’s expectation is that lenders should not just rely on contracts with third parties. They should have governance controls and should audit the practices of lead purchasers.
A key reform is a ban on lenders making unsolicited communications to current or previous SACC consumers or applicants that include offers or invitations to apply for such loans.
ASIC noted that all five lenders in its sample group stopped sending offers inviting their consumer base to apply for a SACC. The underlying principle matters to borrowers: applying should be your choice, not the result of a lender prompt.
ASIC highlights several rules designed to prevent cost blowouts and pressure borrowing.
Examples include:
ASIC also flagged concern about consumers entering back-to-back credit contracts, which can increase the risk of consumer harm.
ASIC points to the revised protected earnings regime that limits SACC repayments. In plain terms, a lender must not enter into a SACC if total repayments (across the borrower’s SACC loans) would exceed 10% of the borrower’s net income.
ASIC also noted the prior setting was 20% of gross income, and that the newer setting further limits the share of income that can be used for repayments.
The goal is to avoid being pushed into a product you can technically be approved for, but can’t realistically repay.
Practical red flags
If you believe a loan was unaffordable or you were pushed into a product that didn’t match your needs, act quickly.
ASIC has flagged concern about unsuitable lending, borrowers being moved into contracts with fewer protections, failures in target market and distribution controls, and business models that appear designed to avoid SACC protections.
A SACC is in the payday loan category and comes with extra consumer protections. A MACC is a different type of regulated credit contract, and ASIC observed higher missed repayments for MACCs in the data it reviewed.
Because the borrower applied for a specific need and may end up in a product that doesn’t match their requirements and objectives, or exposes them to greater cost and risk.
Ask for hardship support straight away, lodge a complaint through the lender’s internal dispute resolution process, then escalate to AFCA if the lender doesn’t fix it.
Not automatically. ASIC’s concern is when referral pathways increase the risk that declined borrowers are funnelled into unregulated credit, and when lenders rely on contracts with third parties without governance and auditing.
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